I keep the shop running.
Computers, Wi-Fi, cameras, and card payments, set up properly and kept that way. You get one person. You call me.
What a shop actually hires me for.
The whole stack a trade runs on. One person.
Trades — the office, from the truck
Quote, schedule, take card payments, and know what is on every truck. Plumbing, HVAC, electrical, contractors.
the work U02Shop Check
Two hours on site. A one-page list of what is going to break, and a number. Credited in full if you sign a plan within 14 days.
$997 U03Monthly shop IT
Monitoring, backups that get tested, the network, the cameras, the payments. Priced for a shop, not per seat.
from $449/mo U04Cameras and Wi-Fi
Shop and office coverage you watch from your phone. You own the footage. No monthly fee just to look at it.
quoted U05Restaurants
POS, Wi-Fi, and cameras that survive a dinner rush. Wired where money moves.
quoted U06Small offices
Wi-Fi to the back room, mail on your own name, and the one PC that runs everything — backed up and tested.
from $449/moPaid diagnostic. Then the plan.
I do not do free walkthroughs. A Shop Check is two hours on site, a written findings list, and a straight number. If you sign a monthly plan within 14 days, the $997 comes off.
Shop Check
I walk the office, the rack, the cameras, the POS, the trucks. You get one page, not a 40-slide deck.
Fix what is actually broken
Quoted up front. 50% to start. Hardware at cost.
Monthly so it stays that way
Shop Care, Shop Run, or Shop Command. Same person. Same number.
The whole shop. Off paper. On one system.
Jobs, parts, trucks, cards. You call me.
Trucks leave stocked. Jobs leave paid.
I take a shop off clipboards. Live parts on every truck. Daily lists in the inbox. Cards in the driveway. The crew stops hunting. The office stops guessing. You still get me at 6am.
What people ask first.
What does Mullins IT do?
IT for trades shops around Richmond, VA. Wi-Fi, cameras, card payments, backups, and the devices on the trucks, set up properly and kept that way. You get one person who knows your setup and answers the phone instead of a ticket queue.
Who will I actually be dealing with?
Connor Mullins, every time. There is no call center and no account manager in between. The same person who sets your systems up is the one who picks up when something breaks.
What does it cost?
A Shop Check is $997 and is credited in full if you sign a monthly plan within 14 days. Monthly shop plans start at $449. Projects are quoted up front from $2,500 with a 50% deposit. On-demand work is $110 an hour, $220 after hours. The full rate card is at mullins-it.com/rates.
What kinds of businesses do you work with?
Plumbing, HVAC, electrical, and contractors first. Also restaurants and small offices around Richmond when the work is a shop: network, cameras, payments, backups.
What areas do you cover?
The Richmond, VA metro, including Scott's Addition, Manchester, The Fan, Shockoe Bottom, Carytown, Short Pump, Midlothian, Mechanicsville, Ashland, and Henrico and Chesterfield counties. On site usually within the week, remote when that is faster.
How do I start?
Book a Shop Check at mullins-it.com/book. Two hours on site, a one-page write-up of what is going to break, and a number. $997, credited if you sign a plan within 14 days. You can also call (804) 420-8877.
Do you take emergency calls outside normal hours?
Yes. Shop Run and Shop Command include after-hours for real outages. Everyone else is $220 an hour with a two-hour minimum. If something is down and it cannot wait, call (804) 420-8877 any time.
Tell me what is not working.
I will tell you straight whether I can help and what it would cost. No pressure, no jargon.