Run the business. I'll run the tech.
Computers, Wi-Fi, email, backups, cameras, and card payments for offices, shops, and practices around Richmond. Set up properly, written down, and looked after by one person who knows your setup and answers the phone.
Everything a small shop actually runs on.
Offices, retail, studios, and professional practices. Usually 2 to 25 people.
Ready on day one, closed on the last
Workstations set up right, new hires working the morning they start, and accounts shut off the day someone leaves.
Computers & peopleWi-Fi that reaches the back room
Wired where it matters, wireless mapped to your actual building, and customer Wi-Fi kept separate from the machines that run the business.
NetworkMail on your own name
you@yourbusiness.com instead of a Gmail address, with spam filtering and sign-in security that holds up.
Email & domainThe one PC that runs everything
QuickBooks, invoices, the customer list. Backed up automatically, tested on a schedule, and restorable when it counts.
BackupsCards, invoices, deposits
Terminals and online invoicing that reconcile cleanly, without a stack of processor fees nobody can explain.
PaymentsSee the shop from your phone
Cameras over the register and the back door, with recordings you own and no monthly fee just to look at them.
Cameras & doorsThe problems every small office has.
"The Wi-Fi is fine up front but dead in the back."
I map the building, not the box. Access points go where the walls say they should, and anything important gets a wire.
"Nobody knows the password to the router."
I write your whole setup down. Every account, device, and password owner in one document that belongs to you, not to me.
"Someone left last year and their email still works."
Offboarding becomes a checklist. Accounts closed, passwords rotated, and their files handed to whoever took over.
"We back up... I think?"
A backup nobody has tested is a guess. I set up automatic backups and actually restore from them on a schedule, so the answer is yes.
The password list is in someone's head.
Most small businesses I meet run on a mix of personal Gmail, the router the internet company left, and one aging PC under a desk. That works until the day it doesn't. I start by writing everything down, fix the risky parts first, and leave you with a setup that is documented, backed up, and yours.
A written map of every account, device, and login
The risky stuff fixed first: backups, sign-ins, the router
A monthly plan if the shop needs one. Quoted first.
FIELD DIAGNOSTIC · DELL ON CISCO 2900Most offices land on a simple monthly plan.
Shop Care starts at $449 a month: monitoring, updates, backups checked, and a person who already knows the setup. One-off projects are flat-priced. Either way you see the number before I start.
Tell me what's been nagging you.
The dead Wi-Fi corner, the mystery invoice from a software company, the backup nobody trusts. If your business is around Richmond, I'll come take a look and tell you straight what's worth fixing.